If you’re using Nvidia’s Shadowplay to record gameplay, it might start acting up in combination with RDR2. After you sign in again, everything should work as intended. If you get the “activation required” error message, open up the settings in the launcher, then head to account information and select the option to delete the local profile. There’s no fool proof solution yet, but you could try restarting your PC, updating drivers (or rolling them back, if you’re already using the latest) and verifying the game files. This is another error message people get after the game crashes. Rockstar games launcher failed to initialize There are processes that run in the background that fail to stop when you close the launcher using conventional methods. If this happens, you should open up your task manager, kill every process tied to the launcher (look for Rockstar in the name), then start it up again. You might also get stuck while updating the game launcher. If you disable your AV software, the crashes during intro should stop happening. Needless to say, none of this worked for me.What does help is turning off your antivirus. I will be right here.Īgent:PLEASE COMPLETE OUR CUSTOMER SATISFACTION SURVEY: " You can re-initiate this chat from "My Request" tab after logging into our support site and we can continue with this conversation. JXXXXX:See you in about an hour after reinstalling :) <3Īgent:This chat will be active for 2hrs. ![]() JXXXXX:just need to restartĪgent:You can now check if the issue persists. JXXXXX:by GTA5 do you mean RDR2?Īgent:Please ignore above one.Īgent:Steam Launcher:Load SteamRight-click on Red Dead Redemption 2Select Uninstall > DeleteOnce complete, navigate to the Steam installation folder and delete all files under Red Dead Redemption 2(Default C:\Program Files (x86)\Steam\steamapps\common\Red Dead Redemption 2\ )Īgent:Backup Save Game filesDefault C:/Users//Documents/Rockstar Games\Red Dead Redemption 2Īgent:Delete all temporary files from their Social Club folder:(Default C:/Users//Documents/Rockstar Games\Social ClubNote: This will cause Social Club to prompt you for your credentials after restartingĪgent:And then:Restart the PCReinstall Red Dead Redemption 2 using an account with Administrator privileges ![]() Then type “temp” in the search field and press OK.Step 2: Now, select all temp files using ctrl + A and then press delete.Īgent:Close the launcher.Īgent:Steam Version:Load Steam and right click on Grand Theft Auto VSelect Uninstall > DeleteGo to the location Steam installed Grand Theft Auto V (Default C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\ )Delete any additional files/folders in this location Please allow me a moment to go through your previous conversation.Īgent:I am as of now looking over the troubleshooting steps and approach that has already been followed by you.Īgent:Are we still connected here?Īgent:I will now provide certain troubleshooting steps to resolve this issue.Īgent:Are you ready to get started?Īgent:We will now be deleting all the temp files by following the below instructions:Step 1: Press Windows key + R to open the Run command. ![]() JXXXXX:*Attachment Provided*Īgent:Please wait for 5 minutes and check if it is in progress.Īgent:Hello, my name is Isaiah, It seems that your chat has been re-queued due to inactivity. JXXXXX:Verifying Integrity of files now.Īgent:No problem,please take your time. Is this correct?Īgent:Thank you for confirming, I'll be glad to assist you with this, please give me a moment while I check some information for you.Īgent:Please try these steps and see if that works.Īgent:Please Delete the Social Club folder located in Documents\Rockstar Games1.1 Run Steam and verify the integrity of the files for RDR21.3 Run RDR2 "JXXXXX:See attachment, thanks.Īgent:One moment while we connect you.Īgent:Hello, thank you for contacting Rockstar Support, my name is Sonya, Please give me a moment to read through your issue and look up your account information, I will be right back with you.Īgent:I understand that you are unable to play Red Dead Redemption. Below is a transcript of the conversation I had with the help desk regarding this issue.
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